Connecting to the Serial Port

1. Connect the serial cord that came with your Bandura TIG to the serial port on the back of the Bandura TIG. Connect the other end to a terminal or laptop computer.

2. Once the connection is made, you can determine the COM port on Windows by going to Device Manager and looking for “Ports (COM)”. Double click this entry to have the list of available ports show. You should see the Bandura TIG connection listed with “COM#” next to it. Remember the number it is given such as COM1 or COM3 as you will use this in the following steps.

3. Next, you will need to open a serial console on your computer such as PuTTY in Windows. Select “Serial” as the connection type, then input the COM number in for the Serial line, ie. COM2, COM3, etc. For the speed, or baud rate, put in 38400. Then click “Open” to start the serial connection. 

NOTE: If you are having connection problems, you may need to configure the serial line settings under Connection > Serial.  Set the data bits to 8, the stop bits to 1, Parity should equal None, and Flow Control should be XON/XOFF. 

4. In the new serial window, press enter if nothing is displayed and then you will be prompted to log in. The default username is security_admin and the default password is admin.

Support Information

If you are not finding the information you need in this how-to or have a question that you would like answered directly, we are more than happy to assist. Feel free to send us an email or call our support line. We always have an open ear to suggestions and feedback, so please use the community channels to share your thoughts about our products or services.

Email:

support@bandurasystems.com

Phone:

1-855-765-4925